1. How can I order a signature font?

2. What can I do with my signature font?

3. What can I have converted to a font?

4. What if I am not satisfied with my signature font?

5. What type of pen should I use to sign my name?

6. Can I fax the order?

7. How do I send an order by e-mail?

8. How do you insure security/safety of customer's signatures?

9. How do I insert my signature into documents?

10. How will my signature font be returned to me?

11. What programs/computers/operating systems will be able to use my signature?

12. What size will my signature be?

13. How much disk space will the font take up?

14. How do I install the signature font onto my system?

15. Do we make fonts of an entire persons handwriting?

16. Can I use my signature font in e-mails?

17. I am having problems not answered here, how can I obtain support?

What can I do with my signature font?

The number of uses for signature fonts are only restricted by a persons  imagination.  Signature fonts can be used in almost any program that allows you to select fonts.  The most common uses are: To fax signed documents, print out signed documents, print out large mail merges of signed documents, distribute pre-signed forms, and insert and size letterheads into documents (using a logo instead of a signature).  

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What can I have converted to a font?

The most common thing people convert is their signature.  But just about anything can be converted.  Many companies convert logos or letterheads, some people convert salutations, and initials are very popular.  

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What type of pen should I use to sign my name?

Use the type of pen that you would normally use to sign your name.   For color, black ink on white paper works best. Make sure area around signature is free from all stray marks (even faint marks will show).  If you like thicker looking lines, use a felt tip pen or marker, otherwise a ball point pen works just fine.

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Can I fax the order?

Yes orders can be faxed to 928-223-0861.  Many of our large customers choose to fax in signatures for the convenience.  Faxed signatures can give less than ideal results however, but we do guarantee our work, so if your faxed signature is not acceptable we will redo it from a mailed in copy at no additional cost.    For best results when faxing: 

• Fax the order using the highest possible resolution on your fax machine (fine or super fine resolution)

• Sign normally and blow up the signature by 400% on a copy machine or sign as large as possible using a felt tip pen or marker.

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How do I send an order by e-mail?

To send an order by e-mail you must include a scanned image of your signature with the e-mail order. Scan your signature in black & white (not color or grayscale) at about 300 dpi. Send the scanned image as a black and white (not color) tiff (.tif) or bitmap (.bmp) file. Remember that your signature font will be only as good as the scanned image you provide.

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How do you insure the security/safety of customer's signatures?

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How will I insert my signature into documents?

Your signature will be saved as a TrueType font. You will insert it into the document by selecting the signature font (just as you do all other fonts such as Times New Roman or Arial) and the pressing the letter S (uppercase S for Signature).

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How will my signature be returned to me?

Your signature font file will be returned by email as a mime encoded attachment.  Almost all email programs used today support attachments.  With some programs and services (AOL), there is an option for attachments which must be set in order to receive attachments.  Check with your e-mail program's documentation for more information.  See delivery options for more details.

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What programs/computers/operating systems will be able to use my signature?

Any program which supports TrueType fonts should be able to use your signature, regardless of computer type or operating system. Almost all programs for Windows 3.1, 95, 98, NT 3.51, NT 4.0, 2000 as well as for the Apple Macintosh support TrueType Fonts (note that Mac users require a conversion utility - TTConverter). Many other programs written for other systems support TrueType fonts as. Check your program documentation for more information.

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What size will my signature be?

Your signature will be scaleable just like any windows TrueType font.   When you select your signature font in your application, just set the size you desire point size you desire (72 would make you signature approximately one inch high).  And since your signature will be a TrueType font, there will be no loss of signature quality as the signature is scaled up or down.

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How much disk space will the font take up?

Signature fonts are very small - most are under 5KB (5,000 bytes or 5 kilo bytes).  And like all other fonts, they only are copied to one place on your disk drive, and then can be used from any program. 

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How do I install the signature font onto my system?

Installation procedures will vary depending upon the operating system being used.  Click here to find the installation instructions for your operating system.

  signaturefactory@ngenious.com

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Do we make fonts of an entire persons handwriting?

We do not make fonts of an entire persons handwriting.  Our Company  is setup to convert one sample of a persons handwriting per font. The conversion process is performed utilizing a highly automated, proprietary process which we developed and this is what allows us to offer such an unbelievably low price.

There are numerous font houses on the net who do make entire fonts of a persons handwriting.  This is highly skilled, and labor intensive work.  To have it done right expect to pay over $100.

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Can I use my signature font in e-mails?

In general signature fonts cannot be used via e-mail. When you email a person utilizing a font which that person does not have on their computer, their computer substitutes a different font. So for instance if you e-mailed a person using an Arial font, and that person did not have an Arial font installed on their computer, their mail reader would substitute a font in place of the Arial. Thus if you used your Signature font, and typed capital S - which would display your signature - your program would show your signature, but since the person you are sending the e-mail to does not have your font on their computer, their e-mail program would substitute a different font, and print the character it had stored for capital S (which is just S). This is actually desirable since you would not want other people to be able to use and reproduce your signature at will. 

To overcome this problem, fonts can be configured to be embeddable. We configure all signature fonts as "embeddable read only". This allows the font to be sent along with the document, and the receiver can look at it but not use or reproduce it. Currently most e-mail clients do not allow the embedding of fonts. Hopefully they will add this in the future. You can use your word processing programs (such as MS Word), instead. To embed a font using Word just choose embed font from the options menu and your font will be included with the document.

For more information on imbedding fonts visit the following link: http://www.microsoft.com/typography/embed/embed2.htm

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I am having problems not answered here, how can I obtain support?

Click here to learn how to contact our technical support department.

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